Anne Calarco brings over 19 years of Nevada community management experience to Level. With extensive experience in portfolio community management, high-rise mixed use properties, and onsite large scale community management, she comes well-prepared to meet the needs of any client in the industry. She holds Nevada licensing for community management as a Supervising Community Manager and also held a state licensed collection agency manager certificate for more than ten years, making her well equipped to successfully tackle the assessment collection challenges of the current economic climate. She is at the top of expertise in her field of community association management and has national designations of CMCA, AMS, LSM and PCAM, which provides our association clients and her company staff with the best possible guidance and knowledge of all industry laws, both state and federal. Anne’s primary goal for her managers is to provide them opportunities to grow in their profession and obtain quality levels of education that will benefit the Board of Directors and associations they serve.
Her goal for her association clients is to provide them with quality community management services that rise well above and beyond ‘business as usual.’ Her commitment to education also extends past her staff to all Board members.
As a current member and having acted as co-chair of the Community Association Institute (CAI) Education Committee for 4 years, Anne develops and teaches classes to help both industry professionals and Board members understand their duties and legal requirements. Anne has served on the board of the Nevada Association of Community Managers (NACM) for more than 10 years and as acting Education and Programs Committee Chair for more than 4+ years.
Anne has written and taught Level’s “Board Training Seminar Series,” held in house at Level’s office, which has provided A-Z education and training to further develop best practice skills for board members for more than 3 years.
Ryan McNamara is a seasoned financial manager and Certified Public Accountant. Ryan spent five years with Ernst & Young auditing Fortune 500 real estate clients. Ryan founded and runs LEVEL Community Management with the conviction that this community management firm will set standards for professionalism, integrity and ethics.
With a strong background in property management, and also recent experience as a developer for local condominium projects, Ryan recognized the need for reliable and quality association management services. He strives to run a company that employs first rate business practices and he understands that client servicing is paramount to successful business relationships. This sentiment is instilled in all staff members as the company continually strives to look for and develop an innovative, better way of conducting business.
In addition to his experience as a CPA and in the property management field, Ryan holds a Masters Degree in Real Estate. His extensive mixed background in accounting and several forms of property development and management have lent him a unique perspective and skill set in assuring the financial goals of Level’s clients are met by way of assisting Boards with astutely calculated budgets.
Antonio Wilson started his career in the HOA industry when he joined a local CPA firm as an auditor focusing mainly on the audits of homeowners’ associations and not for profit organizations. He moved up to become the controller of a large management company and he later joined Level Community Management in 2014 as the Controller for HOA Accounting.
With more than 15 years’ experience in the HOA industry, Antonio brings with him an in depth knowledge of HOA accounting, best practices and the intricacies unique to HOA financial reporting. Antonio manages the day-to-day operations of the accounting team with focus on delivering excellent service to the homeowners, community managers and to the associations’ board members. Level’s accounting team has consistently earned excellent reviews from the associations’ CPA auditors for its high quality of accounting systems, procedures and financial reporting.
In her role as Director of Operations for Level Community Management, Felicia Benson oversees the administrative staff, ensures operations run smoothly, and makes sure that employees have all they need to succeed in efficiently serving Level’s family of community associations. In her unofficial role as the office’s ray of sunshine, she encourages staff to give their all and maximizes performance by promoting and maintaining a positive, team-oriented environment.
Felicia is newer to the HOA industry, but is no stranger to facing occasional adversity, having spent more than 11 years working in operations and customer service in the towing industry.
In pursuit of furthering her education and knowledge in serving community associations, Felicia has obtained her Provisional Community Association Manager license and is an active member of Community Associations Institute. She also serves as a member of the Board of Directors for the Nevada Association of Community Managers.
When she is not working to enhance community associations and the experience of all office staff, Felicia enjoys spending time with her family, crafting, reading and cooking in her hometown of Las Vegas.