Communication/Technology

• User Friendly web sites.
  
• Real-time call, delinquency and violation logs for board members.

Experience

• 2 CPA’s on staff.
• 25 years in Las Vegas Real Estate.
• 12 years in Association Management Industry.
  
• State of the Art Database Management System.
  
• Real time account information available online.
  
• Electronic transfer/resale and disclosure packages customized for your community.

Service/Response

• Extended office hours.
  
• Sunset Policy -all calls returned by sunset the-same day!!!
  
• Quarterly feedback workshops for Board members.
  
• Managers cell phone number provided to Board members and vendors.
  
• 24 hour emergency service.
  
• Managers perform all property and compliance inspections personally.
  
• Dedicated phone/office hours for managers.
  
• Board package delivered 7 days prior to all meetings allowing for productive and effective meetings.
  
• Common area maintenance issues addressed in a timely manner.
• Developer Transition Management.
• Development of policies and procedures in accordance with your governing documents.